Overview
NEO is 1X Technologies’ consumer home humanoid, opened for US pre-orders for first deliveries in 2026. The Norwegian-founded, now Palo Alto-headquartered company designed NEO to be deliberately un-intimidating: a lightweight soft body that is quiet and safe to be around people at home.
Tech specs
| Spec | Value |
|---|---|
| Height | ~168 cm (5’6“) |
| Weight | ~30 kg (66 lb) |
| Payload / lift | Lift 154 lb; carry 55 lb; ~18 lb per arm |
| Degrees of freedom | ~75 total |
| Hands | Tendon-driven five-finger hands, 22 DoF each; IP68 |
| Battery | 842 Wh; ~4 h runtime; ~6-min fast charge per hour of use |
| Speed / noise | Walk 1.4 m/s; ~22 dB operation |
| Onboard compute | “NEO Cortex” on NVIDIA Jetson Thor |
| Sensors | Dual stereo fisheye cameras; 4 beamforming mics; Wi-Fi / 5G |
| Build | 3D-lattice polymer soft body; machine-washable nylon suit |
| Status | Pre-order open ($200 deposit); first US deliveries 2026; international 2027 |
Pricing
NEO is $20,000 outright or $499 per month on subscription, with a $200 refundable deposit to reserve a 2026 delivery slot. The subscription bundles ongoing software and support.
AI & autonomy
NEO runs 1X’s in-house Redwood AI, a generalist vision-language-action model, alongside the 1X World Model and a built-in LLM for speech. Its most distinctive and most debated feature is human-in-the-loop teleoperation: when NEO cannot complete a task autonomously, a remote 1X expert can take control with the owner’s consent, and those demonstrations train the model. 1X addresses privacy concerns with consent gating, configurable no-go zones and face blurring.
Deployment & traction
NEO is OpenAI-backed. Total confirmed funding is around $125–136M (a Series B that closed in January 2024 valued the company at roughly $820M); in late 2025 the company was reported to be in talks to raise up to ~$1bn at a targeted valuation of $10bn or more, which has not been confirmed as closed. An EQT agreement would deploy up to 10,000 NEO units across EQT’s portfolio companies during 2026–2030.